Terms of Service & Safety Agreement

Last Updated: September 2026

Welcome to [Your Store Name]. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products, including Sur-Ron electric bikes, parts, and accessories.

By accessing our website or purchasing a product from us, you agree to be bound by these Terms. Please read them carefully, as they contain important information regarding your legal rights, safety, and our limitations of liability.

1. Eligibility and Age Restrictions

Sur-Ron electric bikes are powerful, high-performance motor vehicles.

  • Purchasing Age: You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account, enter into a binding contract, or purchase a complete e-bike from us.
  • Riding Age: It is your sole responsibility to ensure that the operator of the e-bike meets the minimum legal age requirements for riding electric motorcycles/dirt bikes in your local state, province, or country.
  • Parental Consent: If you are under 18, you may only browse the site with the involvement of a parent or legal guardian, who must agree to these Terms on your behalf.

2. ASSUMPTION OF RISK & SAFETY WAIVER (CRITICAL)

Please read this section carefully. It affects your legal rights.

You acknowledge that operating a Sur-Ron electric bike, dirt bike, or any powersport vehicle involves inherent and significant risks, including but not limited to collisions, rollovers, loss of control, mechanical failure, and severe bodily injury or death.

  • Assumption of Risk: By purchasing or operating a Sur-Ron e-bike from [Your Store Name], you expressly agree that you are voluntarily participating in this activity and assume all risks associated with the use, operation, and maintenance of the vehicle.
  • Safety Gear: You agree to always wear proper, DOT/ECE-approved safety equipment, including a full-face helmet, goggles, gloves, boots, and body armor when riding.
  • Release of Liability: To the maximum extent permitted by law, you release, waive, and discharge [Your Store Name], its owners, employees, and the Sur-Ron manufacturer from any and all liability, claims, or demands arising from personal injury, death, or property damage resulting from the use or misuse of the products sold.

3. Product Information and Accuracy

  • Specifications: We strive to provide accurate descriptions and images of Sur-Ron e-bikes and parts. However, manufacturers frequently update components, colors, and specifications without prior notice. We do not warrant that product descriptions or pricing are 100% accurate, complete, or error-free.
  • Modifications: Sur-Ron reserves the right to change product designs at any time. We reserve the right to discontinue any product at any time.
  • Street Legality: Unless explicitly stated and sold with a Certificate of Origin (MCO/MSO) and specific street-legal equipment, Sur-Ron e-bikes are sold as off-road and competition vehicles only. It is your responsibility to check local Department of Motor Vehicles (DMV) or equivalent laws regarding the street legality of electric motorcycles in your area.

4. Pricing, Payments, and Orders

  • Pricing Errors: In the event that a Sur-Ron e-bike or part is listed at an incorrect price due to a typographical error or system glitch, we reserve the right to refuse or cancel any orders placed at the incorrect price.
  • Payment Terms: All purchases are subject to our [Link to Payment Policy]. We reserve the right to cancel any order if we suspect fraudulent activity or if payment verification fails.
  • Taxes & Duties: Prices do not include applicable taxes, customs duties, or import fees unless explicitly stated at checkout. See our [Link to VAT/Tax Policy] for more information.

5. Shipping, Delivery, and Risk of Loss

  • Freight Shipping: Complete Sur-Ron e-bikes are shipped via freight carriers. You must be available to sign for the delivery and inspect the crate for damage before the driver leaves.
  • Risk of Loss: For all purchases, the risk of loss and title for such items pass to you upon our delivery of the items to the shipping carrier (FOB Origin).
  • Refusal of Delivery: If you refuse a freight delivery without prior authorization, you will be responsible for all return freight costs, restocking fees, and any damage incurred during the return transit.

6. Warranties and Disclaimers

  • Manufacturer Warranty: Sur-Ron electric bikes and genuine parts are covered by the Sur-Ron Limited Manufacturer Warranty. [Your Store Name] is an authorized dealer and will assist you in processing warranty claims, but the actual warranty is provided and fulfilled by the manufacturer.
  • No Store Warranty: Except as expressly provided by the manufacturer, [Your Store Name] makes no other warranties, express or implied, regarding the merchantability or fitness for a particular purpose of the products.
  • Aftermarket Parts: Any aftermarket parts or modifications installed on a Sur-Ron e-bike may void the original manufacturer warranty.

7. Limitation of Liability

To the fullest extent permitted by applicable law, [Your Store Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of your use of our website or products. In no event shall our total aggregate liability exceed the amount you paid for the specific product giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless [Your Store Name], its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the website or products (including any claims of personal injury or property damage caused by the operation of a Sur-Ron e-bike).

9. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the State/Province of [Your State/Province], without regard to its conflict of law principles.
  • Arbitration: Any dispute arising out of or relating to these Terms, including the purchase of a Sur-Ron e-bike, shall be resolved through binding arbitration in [Your City, State], except that you may assert claims in small claims court if your claims qualify. You waive any right to a jury trial or class-action lawsuit.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website or purchase of products following any changes indicates your acceptance of the new Terms. The “Last Updated” date at the top reflects the most recent revision.

11. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms of Service, please contact us: